The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 25, 2014
Filed:
Dec. 14, 2011
Ramesh Theivendran, Scotts Valley, CA (US);
Mark Clark, Aptos, CA (US);
Gopal Anatharaman, Fremont, CA (US);
Ramesh Theivendran, Scotts Valley, CA (US);
Mark Clark, Aptos, CA (US);
Gopal Anatharaman, Fremont, CA (US);
Plantronics, Inc., Santa Cruz, CA (US);
Abstract
Methods and apparatuses for call control are disclosed. In one example, methods and apparatuses for receiving communications associated with a monitoring of a first interface, a second interface, and a third interface for an incoming call. A current active call is placed in a bold queue, the hold queue configured to contain calls placed on hold received over the first interface, the second interface, and the third interface. Notification of a second user action to place the incoming call on a hold status is received. The incoming call is placed in the hold queue, a next call from the hold queue is retrieved, and the next call is activated.