The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 18, 2014

Filed:

Dec. 22, 2011
Applicants:

Doug Dement, Atlanta, GA (US);

Todd Kechter, Marietta, GA (US);

Michael Anthony Clark, Alpharetta, GA (US);

Inventors:

Doug Dement, Atlanta, GA (US);

Todd Kechter, Marietta, GA (US);

Michael Anthony Clark, Alpharetta, GA (US);

Assignee:

Cox Communications, Inc., Atlanta, GA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/42 (2006.01); H04M 15/00 (2006.01); H04M 17/00 (2006.01); H04M 1/66 (2006.01); H04M 1/68 (2006.01); H04M 3/16 (2006.01);
U.S. Cl.
CPC ...
Abstract

A telephone fraud prevention system is provided. A fraud application server is in communication with a fraud database and a switch that determines which calls are sent to the fraud application server. A policy function may be integrated with existing fraud detection and correlation systems. When a call is originated and authentication fails, whether that's through a PIN, voice recognition, etc., the fraud application server sends a message indicating that this customer has failed to authenticate. After a number of authentication failures, evidence of high-risk calling is determined. Instead of reactively dealing with the fraud, the risk has been captured at the fraud application server and the switch blocks potential damage from that call and from that user.


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