Image forming apparatus and error guide offering method thereof

Abstract

An error guide offering method of an image forming apparatus which includes a display unit to display a user interface (UI) offering an error guide to an error, the method including: detecting the error from the image forming apparatus; determining whether the error occurs from a plurality of locations; determining whether error guides to the error occurring from the plurality of locations have a common procedure; displaying a first error guide to a first error; displaying a second error guide to a second error instead of returning to a standby mode upon a completion of the processing of the error according to the first error guide; processing the second error according to the second error guide, the displaying the second error guide including displaying a common procedure in the first and second error guides. With this, an error guide integrating a common procedure to a plurality of errors occurring from the image forming apparatus efficiently processes the error and reduces waste of time.