The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 14, 2014
Filed:
May. 06, 2008
Adrian F. Warner, Delafield, WI (US);
Crispian Sievenpiper, Waukesha, WI (US);
Richard Frowein, Waukesha, WI (US);
Adrian F. Warner, Delafield, WI (US);
Crispian Sievenpiper, Waukesha, WI (US);
Richard Frowein, Waukesha, WI (US);
General Electric Company, Schenectady, NY (US);
Abstract
A system and method to manage service delivery to a customer is provided. In one embodiment, a system may include a computing device that, in turn, includes a memory having a plurality of routines stored therein and a processor configured to execute the plurality of routines. The plurality of routines of one embodiment may include a response engine configured to receive an indication of an event with respect to a medical resource and to receive a plurality of region-specific parameter sets including a parameter set associated with a geographic region in which the medical resource is located. Additionally, the response engine may be configured to generate an output including a recommended action based at least in part on the event and the parameter set associated with the geographic region such that the recommended action is customized for the geographic region in which the medical resource is located.