The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 31, 2013
Filed:
Jan. 21, 2011
Applicants:
Stefania Castellani, Meylan, FR;
Jean-luc Meunier, St Nazaire les Eymes, FR;
Frederic Roulland, Le Versoud, FR;
Inventors:
Stefania Castellani, Meylan, FR;
Jean-Luc Meunier, St Nazaire les Eymes, FR;
Frederic Roulland, Le Versoud, FR;
Assignee:
Xerox Corporation, Norwalk, CT (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/048 (2013.01);
U.S. Cl.
CPC ...
Abstract
This disclosure provides collaborative communication systems and methods to facilitate troubleshooting of a device. Specifically, the disclosed systems and methods include a dynamic virtual representation of a device from the perspective of a user of the device which is shared with a remote troubleshooter. The dynamic virtual representation is based on the position of the user.