The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 31, 2013
Filed:
Sep. 14, 2011
Toshiaki Igarashi, Yokohama, JP;
Toshiaki Igarashi, Yokohama, JP;
Canon Kabushiki Kaisha, Tokyo, JP;
Abstract
A device management apparatus acquires the state of a device (image forming apparatus), and determines whether or not an error occurring in the image forming apparatus is the already-occurred error based on the change in the state of the image forming apparatus. When the error occurring in the image forming apparatus is an already-occurred error, the device management apparatus determines whether or not the error continues for a period of time equal to or longer than a predetermined period of time. When the error continues for a period of time equal to or longer than a predetermined period of time, the device management apparatus changes an error notification destination, and retransmits an electronic mail regarding the error to the changed notification destination.