The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 31, 2013
Filed:
Sep. 13, 2011
Artem Petukhov, Moscow, RU;
Timur Smirnov, Moscow, RU;
Stephane Le Hir, Suresnes, FR;
Marina Eremina, Moscow, RU;
Artem Petukhov, Moscow, RU;
Timur Smirnov, Moscow, RU;
Stephane Le Hir, Suresnes, FR;
Marina Eremina, Moscow, RU;
Kaspersky Lab, ZAO, Moscow, RU;
Abstract
An automated support system includes a database of statistics used to calculate and store the solution ratings. The database is connected to a decision-making module that selects appropriate solutions. A known computer operation-related problem is stored in the database. The problem is represented by a set of parameters of a user computer system. Any given set of parameters defines a problem existing on the user(s) computer system. A solution formed by the solution adding module is represented by a special file. The selected solution is automatically executed on the user computer system and operation-related problem is solved. The effective solution is assigned rating stored in the solution database.