The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 17, 2013
Filed:
Apr. 17, 2011
Wei Chen, Saratoga, CA (US);
Zhiyu Liu, Beijing, CN;
Xiaopu Zhu, Beijing, CN;
Jose Maria DE Castro, Jr., Orlando, FL (US);
Wei Chen, Saratoga, CA (US);
Zhiyu Liu, Beijing, CN;
Xiaopu Zhu, Beijing, CN;
Jose Maria de Castro, Jr., Orlando, FL (US);
Voxeo Corporation, Orlando, FL (US);
Abstract
A communication system and method include a server hosting an interactive voice response or self-help application in a Java virtual machine. The communication application is programmed with a unified communication API, which is provided by a unified application framework. The API provides a set of unified class objects for call control and media control. The unified class objects are constructed from class object primitives of individual standards-based Java call control API and media control API. The constructs are a structured and restricted set conforming to the object model of the application and its states. The API has a unified event handler for both call and media controls and dispatches events to the application based on the type of event and the application state of the object model.