The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 26, 2013
Filed:
Feb. 05, 2010
Harold Dennis Hogan, Dallas, TX (US);
Matthew William Shomphe, Los Angeles, CA (US);
Sivakumar Nagarajan, Los Angeles, CA (US);
Harold Dennis Hogan, Dallas, TX (US);
Matthew William Shomphe, Los Angeles, CA (US);
Sivakumar Nagarajan, Los Angeles, CA (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
Techniques for notifying a customer of a financial institution about an alert message over a communication device are disclosed. Upon contacting an alert message center of the financial institution, the customer is presented with a notification of alert messages and may choose what action to take with respect to each alert message. The customer may respond to those issues that the customer deems important enough to warrant immediate attention without having to also sort through numerous other issues that the customer does not wish to address at the time. The alert message center collects and sorts alert messages for presentation to the customer according to various customer preferences that are updated and stored by the alert message center.