The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 22, 2013
Filed:
Jun. 24, 2011
Giuseppe Staffaroni, Pleasanton, CA (US);
Matteo Monteverdi, Redwood City, CA (US);
John A. Lynch, Campbell, CA (US);
Harry W. Printz, San Francisco, CA (US);
Giuseppe Staffaroni, Pleasanton, CA (US);
Matteo Monteverdi, Redwood City, CA (US);
John A. Lynch, Campbell, CA (US);
Harry W. Printz, San Francisco, CA (US);
Promptu Systems Corporation, Menlo Park, unknown;
Abstract
A system and method are provided for improving efficiency of operation and convenience of access to a fleet of taxis, or other service vehicles, requiring rapid, on-demand dispatch to customer-determined locations. Automatic speech recognition (ASR) and/or radiolocation technology are used to automate the entry of the customer pickup location, and optionally the dropoff location and other relevant information as well. A customer speaks the pickup location into a cellular telephone which then digitizes and transmits it as a data communication to an ASR system. The ASR system decodes the digitized utterance into a pickup location which is passed to a vehicle matching and dispatch system. The vehicle matching and dispatch system matches a taxi and dispatches it to the pickup location. In one embodiment, the identified pickup location is transmitted to the customer's cellular telephone for confirmation or correction, before dispatch of the requested taxi.