The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 15, 2013
Filed:
Jun. 28, 2011
Saliha Azzam, Redmond, WA (US);
Nicholas Caldwell, Bellevue, WA (US);
Diego Perez Del Carpio, Redmond, WA (US);
Saliha Azzam, Redmond, WA (US);
Nicholas Caldwell, Bellevue, WA (US);
Diego Perez Del Carpio, Redmond, WA (US);
Microsoft Corporation, Redmond, WA (US);
Abstract
Automatic detection of question and answer pairs contained in electronic communications channels is provided. Communications channels for a given enterprise, for example, emails, text message strings, and discussion forum strings are analyzed according to one or more features or patterns that are indicative of questions for detecting whether one or more questions are posed in a given communication. Next, answers that are relevant to identified questions are similarly identified by analyzing one or more communications for features and patterns that are indicative of answers to a question, and more particularly, to an identified question. Once an identified question is linked to an identified answer, the linked question and answer pair is stored in a publicly available repository for future reference by users having access to the repository.