The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 01, 2013
Filed:
Aug. 10, 2006
Applicants:
Gray Salmon Norton, Portola Valley, CA (US);
Francois Huet, Santa Cruz, CA (US);
Pierre Berkaloff, Redwood City, CA (US);
Inventors:
Gray Salmon Norton, Portola Valley, CA (US);
Francois Huet, Santa Cruz, CA (US);
Pierre Berkaloff, Redwood City, CA (US);
Assignee:
Microsoft Corporation, Redmond, WA (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 17/27 (2006.01); G06F 7/00 (2006.01); G06F 17/30 (2006.01);
U.S. Cl.
CPC ...
Abstract
Methods and apparatus provide the capability of receiving at least a portion of a message in natural language format from a user prior to submission of the message to an automated agent for a response, analyzing the at least the portion of the message, and providing a suggestion to the user, based upon the analyzed at least the portion of the message, for altering the message to improve ability of the automated agent to respond to the message.