The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 24, 2013

Filed:

Jun. 01, 2009
Applicants:

Nathaniel Friedman, Munich, DE;

Peter Bowen, Ottawa, CA;

Inventors:

Nathaniel Friedman, Munich, DE;

Peter Bowen, Ottawa, CA;

Assignee:

Oracle International Corporation, Redwood Shores, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 9/455 (2006.01); G06F 9/44 (2006.01); G06F 9/45 (2006.01);
U.S. Cl.
CPC ...
Abstract

A system and method for supporting a virtual appliance is provided. In particular, a support engine may include an update server that can manage a workflow to update an appliance in response to detecting upstream updates to one or more software components that have been installed for the appliance. For example, the workflow may generally include managing a rebuild the appliance to install the upstream updates and further managing an integration test to verify that the rebuilt appliance behaves correctly with the upstream updates installed. In addition, the support engine may further include a support analysis manager that can analyze the software components that have been installed for the appliance in view of various heuristic rules to generate a support statement indicating whether support is available for the appliance.


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