The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 24, 2013

Filed:

Dec. 15, 2010
Applicants:

Nils Ulf Marklund, Skellefteå, SE;

Alf Björn Henrik Sahlman, Skellefteå, SE;

Jan Tomas Röjmyr, Skellefteå, SE;

Inventors:

Nils Ulf Marklund, Skellefteå, SE;

Alf Björn Henrik Sahlman, Skellefteå, SE;

Jan Tomas Röjmyr, Skellefteå, SE;

Assignee:

Ascom Network Testing, Inc., Reston, VA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04B 17/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

Various systems, computer program products, and methods are disclosed for user experienced remote monitoring of a communications network. For example, a method may include receiving air interface information from a mobile device. The air interface information may originate from signals communicated between the mobile device and the communications network. The air interface information may indicate an actual communication quality between the mobile device and the communications network. The method may further include receiving user experience information. The user experience information may indicate a perceived communication quality at the mobile device. The method may further include associating, by the server device, the air interface information and the user experience information with one another. The method may further include determining, by the server device, whether the perceived communication quality is due to the actual communication quality based on the associated air interface information and user experience information.


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