The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 03, 2013
Filed:
Aug. 28, 2008
Willard H. Waldron, Iii, Charlotte, NC (US);
Geoffrey R. Williams, Midlothian, TX (US);
Willard H. Waldron, III, Charlotte, NC (US);
Geoffrey R. Williams, Midlothian, TX (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
A method, system, computer program product, or a combination of the foregoing and apparatus for an end-to-end Business Activity Monitoring (BAM) solution for an image send process. Specifically, monitoring metrics related to an image send process for cash letters or other negotiable items from the time that the items are received by the receiving financial institution until the time that the image cash letter is sent to the send partners and ultimately, the paying financial institution. An end-to-end monitoring solution provides real time insight into the health of a process, allowing the financial institution to address issues in advance of customer impact, both within and outside of the financial institution, and facilitate the identification of ongoing improvement opportunities as the process continues to grow and adapt.