The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 03, 2013
Filed:
Nov. 30, 2010
Saeed Bagheri, Croton on Hudson, NY (US);
Krishna Ratakonda, Yorktown Heights, NY (US);
Rose Williams, Wappinger Falls, NY (US);
Saeed Bagheri, Croton on Hudson, NY (US);
Krishna Ratakonda, Yorktown Heights, NY (US);
Rose Williams, Wappinger Falls, NY (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
Techniques for determining maturity of a delivery process in an information technology maintenance project are provided. The techniques include collecting information during a delivery process, wherein the information comprises operational data, aggregating the collected information for each delivery dimension into one or more aggregate delivery measures, wherein the one or more aggregate delivery measures comprise one or more delivery dimensions, comparing the one or more delivery dimensions against a threshold to determine a level of maturity for each delivery dimension, and determining an overall level of maturity of the delivery process by combining the level of maturity for each delivery dimension.