The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 03, 2013
Filed:
Sep. 28, 2012
Tip Solutions, Inc., Buffalo Grove, IL (US);
Douglas Scott Selph, Chicago, IL (US);
Mark Dyer, Berkshire, GB;
Enrique J. Wong, San Jose, CA (US);
Kenneth F. Wolfinger, Skokie, IL (US);
Charles M. Kellerhals, Gurnee, IL (US);
Bradley T. Kranz, Slingerlands, NY (US);
Daniel Patrick Guigley, Woodinville, WA (US);
John T. Braun, Vernon Hills, IL (US);
Lars S. Sorensen, Algonquin, IL (US);
Jason D. Shah, Chicago, IL (US);
TIP Solutions, Inc., Buffalo Grove, IL (US);
Abstract
A method for answering a communication includes the steps of receiving an incoming communication sent by a sender and intended for a communication device of a recipient and answering the communication with an injected audio, video, text, and/or graphic message. The injected message indicates to the sender, in effect, that the recipient is presently unable to respond to the communication but is or will be made aware of the communication. The method further includes the step of providing a promise fulfillment feature that alerts the recipient to the communication and any promise to follow-up with the sender made in the injected message.