Automated availability data collection and reporting for system management environments

Abstract

A system and associated method for automatically monitoring and reporting availability data of at least one system management (SM) environment. A SM environment subject to monitoring is coupled to a SM portal server. The SM portal server has components of a central repository storing monitoring data, a user interface interacting with a user of the SM portal server, and a data collection module remotely controlling operations of availability module running in a monitoring server of the SM environment. The availability module gathers status of terminal systems of the SM environment by use of various SM tools and subsequently reports to the data collection module, which stores gathered data in the central repository and communicates to the user for availability analysis purposes.