The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 20, 2013
Filed:
Apr. 20, 2006
Andre Denis Vanier, Palo Alto, CA (US);
Dinoo Jal Vanier, San Diego, CA (US);
Faisal N. Jawdat, Pittsburgh, PA (US);
Michael W. Slemmer, Oakland, CA (US);
Andre Denis Vanier, Palo Alto, CA (US);
Dinoo Jal Vanier, San Diego, CA (US);
Faisal N. Jawdat, Pittsburgh, PA (US);
Michael W. Slemmer, Oakland, CA (US);
Grape Technology Group, Inc., Bethlehem, PA (US);
Abstract
A method of operating a directory assistance system is provided. The method includes receiving a number of directory assistance requests for information regarding at least one of a number of businesses. The number of directory assistance requests comes from a group of callers. The method also includes tracking a frequency with which information regarding the at least one of the number of businesses is requested, defining a number of business categories, and providing a business database comprising a listing of a number of businesses associated with at least one of the number of business categories. The method further includes receiving a directory assistance request including a business category from a caller and presenting a listing of businesses to the caller. An order of presentation is based on the frequency.