The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 20, 2013
Filed:
Sep. 14, 2012
Aaron Amerling, La Mesa, CA (US);
Scott Brenton, San Diego, CA (US);
Chris Gutierrez, San Marcos, CA (US);
Kotaro Matsuo, Poway, CA (US);
Aaron Amerling, La Mesa, CA (US);
Scott Brenton, San Diego, CA (US);
Chris Gutierrez, San Marcos, CA (US);
Kotaro Matsuo, Poway, CA (US);
GreatCall, Inc., San Diego, CA (US);
Abstract
A response center maintains personal profiles of clients of a service of the response center. At least some of the profiles include contact information for entities in trusted networks of the respective clients. At least some of those trusted network entities may also have designated second-level entities in their own trusted networks. In some applications, the response center utilizes this extended network of entities for the benefit of its clients. For example, the response center may request information from a second-level entity if the information is not available from the client or one of the client's trusted entities. In other examples, the response center may recruit members of the extended network for assistance in certain situations, or may use the extended network as an information distribution mechanism. Principles of the invention may apply to a private response center or a public center such as a public safety answering point.