The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 13, 2013
Filed:
Feb. 13, 2009
Steven G. Roskowski, Los Gatos, CA (US);
Steven G. Roskowski, Los Gatos, CA (US);
Carrier IQ, Mountain View, CA (US);
Abstract
Systems and methods that automatically collect data associated with system-identified errors as well as data associated with events associated with user-initiated actions. A data collection profile defines data to be collected and a user-initiated trigger. When the user-initiated trigger is sensed, data is collected according to the data collection profile. The collected data can be uploaded immediately, or stored for some period of time before being transmitted to a collection system. A user recognizes an event which may not be recognizable by the system and the user provides an input defined as the user-initiated trigger. Data may be collected for a brief time before, during and a brief time after sensing the user-initiated trigger and may be uploaded to a system. The user may annotate the collected data by explaining the error, after which the explanation is correlated with the collected data.