The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 06, 2013
Filed:
Oct. 07, 2009
Valery Golender, Kfar Saba, IL;
Ido Ben Moshe, Herzlia, IL;
Shlomo Wygodny, Ramut Hasharon, IL;
Identify Software, Ltd., Petach-Tikva, IL;
Abstract
A software system is disclosed that provides remote troubleshooting and tracing of the execution of computer programs. The software system includes an information-gathering module that gathers run-time information about program execution, program interaction with the operating system and the system resources, monitors user actions and captures screen output, and passes the gathered information to an information-display module, the gathered information allowing a support technician (e.g., a software developer, a help desk person, etc.) to see the user interactions with the program and corresponding reactions of the system, and/or to remotely view environment variables, file access operations, system interactions, and user interactions that occur on the user's computer and locate failed operations that cause execution problems.