The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 06, 2013
Filed:
May. 07, 2007
Edward Spire, Houston, TX (US);
Jiebo Guan, Missouri City, TX (US);
Michael Sharpe, Houston, TX (US);
Roberto Reiner, Cypress, TX (US);
Mark Jones, Fall City, WA (US);
Stephen Park, Cypress, TX (US);
Edward Spire, Houston, TX (US);
Jiebo Guan, Missouri City, TX (US);
Michael Sharpe, Houston, TX (US);
Roberto Reiner, Cypress, TX (US);
Mark Jones, Fall City, WA (US);
Stephen Park, Cypress, TX (US);
NetlQ Corporation, Houston, TX (US);
Abstract
Methods, systems and computer program products are provided for managing information technology (IT) processes for a computer network. An incident report, including associated data, is received from an application monitoring resources on the computer network. Additional data associated with the computer network resources to be obtained based on the incident report is automatically identified and obtained. Related data in a historical database is automatically identified based on the incident report and/or the additional data and the identified related historical data is automatically retrieved. The incident report, the additional data and/or the related historical data are analyzed to identify a responsive process to respond to the incident report.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile