The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 23, 2013
Filed:
Apr. 03, 2008
Irwin Boutboul, Jersey City, NJ (US);
Jessica Wu Ramirez, Danbury, CT (US);
Irwin Boutboul, Jersey City, NJ (US);
Jessica Wu Ramirez, Danbury, CT (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method, system, and computer program product for implementing community messaging services is provided. The method includes calculating a receiver pool for receiving a broadcast message, the receiver pool being a subset of a messaging community. The method also includes transmitting the broadcast message to the receiver pool and tracking any feedback from the receiver pool to determine if a satisfactory response has been received. A satisfactory response results when a response is received that addresses or resolves an issue or question presented in the broadcast message. The method further includes re-calculating the receiver pool to receive the broadcast message if the satisfactory response has not been reached after a specified period of time, the re-calculated receiver pool being a subset of the messaging community that has not yet received the message.