The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 09, 2013
Filed:
Mar. 31, 2010
Sara L. Manning, Bellevue, WA (US);
Victor Boctor, Redmond, WA (US);
Todd Carlyle Luttinen, Redmond, WA (US);
Sara L. Manning, Bellevue, WA (US);
Victor Boctor, Redmond, WA (US);
Todd Carlyle Luttinen, Redmond, WA (US);
Microsoft Corporation, Redmond, WA (US);
Abstract
A root cause for a failed attempted delivery of a message is attempted to be determined before sending a non-delivery report (NDR) for the failed message. When a message fails without a known cause, the root cause is determined using the context of the message. For a given context, the root cause may be determined by a single failure or it may be determined by the relative number of failed messages delivery are deferred from being delivered, as is generation of the corresponding same context. While determining the root cause of the problem, any messages failing NDR(s), to allow time for corrective action to occur. If the problem is resolved within a predetermined time period, the deferred messages are delivered without having to issue NDR(s).