The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 09, 2013
Filed:
Sep. 08, 2009
Kurt W. Piersol, Campbell, CA (US);
Michael J. Gormish, Redwood City, CA (US);
John W. Barrus, Menlo Park, CA (US);
Edward L. Schwartz, Sunnyvale, CA (US);
Kenneth F. Gudan, Sunnyvale, CA (US);
Richard D. Kosoglow, Redwood City, CA (US);
Stephen R. Savitzky, San Jose, CA (US);
Sergey Chemishkian, Cupertino, CA (US);
Kurt W. Piersol, Campbell, CA (US);
Michael J. Gormish, Redwood City, CA (US);
John W. Barrus, Menlo Park, CA (US);
Edward L. Schwartz, Sunnyvale, CA (US);
Kenneth F. Gudan, Sunnyvale, CA (US);
Richard D. Kosoglow, Redwood City, CA (US);
Stephen R. Savitzky, San Jose, CA (US);
Sergey Chemishkian, Cupertino, CA (US);
Ricoh Co., Ltd., Tokyo, JP;
Abstract
A multi-provider forms processing system with retry upon failure comprises: a plurality of portable computing devices, a plurality of service providers and a paper-like forms server coupled by a network. The paper-like forms server performs the scheduling, routing, logging, verification and billing for the paper-like processing of compound documents. The paper-like forms server comprises a central schedule, a retry module and a billing module. The multi-provider forms processing system is advantageous because it monitors for failure of transactions, automatically issues a retry or replacement transactions and adjusts the billing for the failed transaction. In particular, the central scheduler tracks and determines when transaction failures occur, and based on these failures revises the billing to users and credits to service providers. The central scheduler also monitors the logs for completion as well as restarts, attempts, failure, reworked and re-performed transaction steps and modifies the bills accordingly.