The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 09, 2013
Filed:
Aug. 31, 2012
David Milstein, Redmond, WA (US);
David A. Howell, Seattle, WA (US);
Linda Criddle, Kirkland, WA (US);
Philip A. Chou, Bellevue, WA (US);
Timothy M. Moore, Bellevue, WA (US);
David Milstein, Redmond, WA (US);
David A. Howell, Seattle, WA (US);
Linda Criddle, Kirkland, WA (US);
Philip A. Chou, Bellevue, WA (US);
Timothy M. Moore, Bellevue, WA (US);
Microsoft Corporation, Redmond, WA (US);
Abstract
Aspects of the present invention are directed at obtaining contextual information with a voicemail message. In accordance with one embodiment, a method is provided that obtains additional contextual information that is not obtained automatically when a voicemail message is received. More specifically, the method includes automatically obtaining a first set of contextual information from a client associated with the caller when the caller is transferred to a voicemail system. Then a determination is made regarding whether the callee requests that additional contextual information be obtained. If the callee requests that additional contextual information be obtained, the requested information is obtained from a third-party service or by prompting the caller.