The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 09, 2013
Filed:
Dec. 31, 2009
Edwin J. Basart, Los Altos, CA (US);
Greg T. Sueoka, Menlo Park, CA (US);
Edwin J. Basart, Los Altos, CA (US);
Greg T. Sueoka, Menlo Park, CA (US);
ShoreTel, Inc., Sunnyvale, CA (US);
Abstract
A system and method for falling back to a secondary network when there is insufficient quality on a primary network is disclosed. In one embodiment, a call manager has a media monitoring module, a bypass module, a PSTN control module and a GUI module. Once a call has been established between endpoints using a primary IP network, the media monitoring module monitors for degradation in call quality. If degradation in call quality is detected, the GUI module presents an interface to the user that allows selection of the secondary network or the primary IP network for continuation of the call. If the user selected the secondary network, the bypass module is activated to transfer the data communication to a secondary network such as a PSTN while the call control continues to be over the primary network.