The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 25, 2013
Filed:
Nov. 03, 2006
James J. Pan, Cupertino, CA (US);
James D. Black, San Francisco, CA (US);
Minh Khuc, Fremont, CA (US);
James J. Pan, Cupertino, CA (US);
James D. Black, San Francisco, CA (US);
Minh Khuc, Fremont, CA (US);
Sprint Communications Company L.P., Overland Park, KS (US);
Abstract
Ways for facilitating an automated calling process are described. An embodiment includes receiving a start indication to start recording events associated with a call process, starting a timing reference, receiving data provided by a user, storing information suitable to reproduce the received data based on the timing reference, and repeating the receiving step and the storing step until a stop indication to stop recording events is received. Redialing can occur without user intervention by retrieving a first indication of an information-providing event associated with a dialing process, providing data to satisfy the information-providing event, determining whether a subsequent information-providing event is to be expected, waiting for a correct time or for a prompt to provide additional data to satisfy the subsequent information-providing event, providing additional data to satisfy the subsequent information-providing event, and without user interaction, repeating the determining, waiting, and providing steps until the call is connected or until there is no additional data to provide.