The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 11, 2013

Filed:

Mar. 02, 2012
Applicants:

Douglas J. Ranalli, Cambridge, MA (US);

Robert Huebner, Topsfield, MA (US);

Valerie Louise Johns, Wellesley, MA (US);

Shelley J. Ranalli, Cambridge, MA (US);

Lori Baumgartner, Burlington, MA (US);

Diana LI, Woburn, MA (US);

Inventors:

Douglas J. Ranalli, Cambridge, MA (US);

Robert Huebner, Topsfield, MA (US);

Valerie Louise Johns, Wellesley, MA (US);

Shelley J. Ranalli, Cambridge, MA (US);

Lori Baumgartner, Burlington, MA (US);

Diana Li, Woburn, MA (US);

Assignee:

Open Text S.A., Luxembourg, LU;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04N 1/00 (2006.01); G06F 3/12 (2006.01); G06K 15/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

Embodiments disclosed herein can facilitate delivery of a document from a source to a destination over a network where an initial delivery attempt has been unsuccessful. Actions to be taken are based upon input conditions which may include a time-variable set of input conditions such as identifying non-business days and/or hours at the destination. The document can be a fax, an email, or a voice mail. The actions may include resubmitting the document to the network for a next delivery attempt, cancelling the document, sending a request to the source or destination for additional delivery information, identifying the destination as a technical problem, or a combination thereof.


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