The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 04, 2013
Filed:
Sep. 21, 2010
Prashanth Kini, San Mateo, CA (US);
Richard Tauriello, Belmont, CA (US);
Marcos M. Campos, Billerica, MA (US);
Boriana Milenova, Reading, MA (US);
Andres V. Lubomirsky, Fremont, CA (US);
Charlie Sum, Cupertino, CA (US);
Prashanth Kini, San Mateo, CA (US);
Richard Tauriello, Belmont, CA (US);
Marcos M. Campos, Billerica, MA (US);
Boriana Milenova, Reading, MA (US);
Andres V. Lubomirsky, Fremont, CA (US);
Charlie Sum, Cupertino, CA (US);
Oracle International Corporation, Redwood Shores, CA (US);
Abstract
A method is provided for detecting when users are being adversely impacted by poor system performance. A system health indicator is determined that is based on the amount of work that is blocked waiting for each of a set of an external events and combined with a heuristic that is based on the number of users waiting for the work to complete. The system health indicator is compared to a threshold such that an alert is generated when the system health indicator crosses the threshold. However, the system health indicator is designed so that an alert is only generated when a significant user base is or will in the near future experience a problem with the system. Furthermore, the system health indicator is designed to vary smoothly to maintain its suitability for the application of predictive technology.