The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 28, 2013
Filed:
Oct. 26, 2010
Hyun Chul Kang, Daejeon, KR;
Eunjin Ko, Daejeon, KR;
Byung Yun Lee, Daejeon, KR;
Byung Sun Lee, Daejeon, KR;
Hyun Chul Kang, Daejeon, KR;
Eunjin Ko, Daejeon, KR;
Byung Yun Lee, Daejeon, KR;
Byung Sun Lee, Daejeon, KR;
Electronics and Telecommunications Research Institute, Daejeon, KR;
KT Corporation, Kyeonggi-do, KR;
Abstract
A system for managing customized SLA monitoring for providing a customized SLA monitoring service is linked with an external system to receive an external index order for a customer line subscribed in the service. The system reflects demands of the customer included in the external index order on SLA management data to update the SLA management data. Further, the system uses the updated SLA management data to determine whether to monitor with the external system and the customer line according to the result of the determination.