The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 07, 2013
Filed:
Jun. 14, 2012
Lou Leonardo, Aptos, CA (US);
Gurinder Singh Grewal, Fremont, CA (US);
Robert J. Ratterman, Villa Hills, KY (US);
Joshua D. Knepfle, Cincinnati, OH (US);
Randy Ching, Mountain View, CA (US);
Tola Dalton, San Jose, CA (US);
Lou Leonardo, Aptos, CA (US);
Gurinder Singh Grewal, Fremont, CA (US);
Robert J. Ratterman, Villa Hills, KY (US);
Joshua D. Knepfle, Cincinnati, OH (US);
Randy Ching, Mountain View, CA (US);
Tola Dalton, San Jose, CA (US);
eBay Inc., San Jose, CA (US);
Abstract
A method and system that allows a user to file a complaint related to a transaction completed over a network-based transaction facility. For example, a method can include the following operations conducted via a server: receiving a complaint from a first party, communicating information about the complaint to a second party, enabling an exchange of information regarding the complaint, and determining whether a criterion required for approval of the request for compensation has been satisfied.