The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 16, 2013
Filed:
Nov. 30, 2010
Hassan Abou-el-ella, Overland Park, KS (US);
Robert E. Urbanek, Overland Park, KS (US);
Hassan Abou-El-Ella, Overland Park, KS (US);
Robert E. Urbanek, Overland Park, KS (US);
Sprint Communications Company L.P., Overland Park, KS (US);
Abstract
A portable electronic device is provided. The device comprises a radio transceiver, a processor, a memory, and an application stored in the memory. When executed by the processor, the application sends a chat message via the radio transceiver identifying a problem of the device. The application further receives a request for one of a version identity of a preferred roaming list (PRL) stored on the device, an identity of a firmware version installed on the device, an identity of the device model, and a mobile equipment identity (MEID) of the device. The application further transmits one of the version identity of the preferred roaming list (PRL) stored on the device, the identity of the firmware version installed on the device, the identity of the device model, and the mobile equipment identity (MEID) of the device via the radio transceiver.