The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 02, 2013
Filed:
Oct. 16, 2009
Jason A. Ashton, Santa Cruz, CA (US);
Caroline G. Henton, Santa Cruz, CA (US);
Tarik J. Ghbeish, Boulder Creek, CA (US);
John P. Hopprich, Scotts Valley, CA (US);
Jason A. Ashton, Santa Cruz, CA (US);
Caroline G. Henton, Santa Cruz, CA (US);
Tarik J. Ghbeish, Boulder Creek, CA (US);
John P. Hopprich, Scotts Valley, CA (US);
CommonWealth Intellectual Property Holdings, Inc., Scotts Valley, CA (US);
Abstract
Call flow information can build 'intent' into call flows having a series of intended steps and one or more alternative steps for selected intended steps. Users can advance in the call flow based on any response other than one or more alternative valid responses for the one intended step that lead in the call flow to one or more alternative steps to the one intended step because every action in the call flow motivates the user to follow the predetermined ordering. A user can proceed from a first intended step in the series of intended steps to a second intended step in the series of intended steps based on a user's response or information known or discovered about the user.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile