The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 26, 2013
Filed:
May. 19, 2011
David Marvin Gersabeck, Commerce Township, MI (US);
Lataunya Lashea Blanks, Belleville, MI (US);
Ninos Ziazadeh, Farmington Hills, MI (US);
David Marvin Gersabeck, Commerce Township, MI (US);
LaTaunya LaShea Blanks, Belleville, MI (US);
Ninos Ziazadeh, Farmington Hills, MI (US);
Ford Global Technologies, LLC, Dearborn, MI (US);
Abstract
Various embodiments relate to remote operator assistance for one or more user commands at a vehicle. The operator assistance may occur via a vehicle computing system. One or more instances of an unsuccessful attempt to perform a user command may be received by the vehicle computing system. After detection of a predetermined number of instances, a connection may be established, via the vehicle computing system, with a remotely located system. The remotely-located system may be operated by a human operator in order to assist with performance of the user command. An information exchange may be facilitated between the vehicle and the remotely located system operated by the human operator. The information exchange may relate to the user command. The user command may be performed in the vehicle based on information obtained from the remotely-located system.