The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 26, 2013
Filed:
May. 02, 2008
Debanjan Saha, Mohegan Lake, NY (US);
Zon-yin Shae, South Salem, NY (US);
Debanjan Saha, Mohegan Lake, NY (US);
Zon-Yin Shae, South Salem, NY (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A framework is provided to offer composite voice applications and services. A composite application and service begins from the user dialing in via phone and ends by the user hanging up the phone. The composite interactive voice services architecture includes a session initiation protocol session service unit is in the loop of session signaling all the time starting from the time the user first dials in, during the user roaming across various voice servers, and until the end of the composite service when user hangs up the phone. This unit accepts a command and login instruction of the next interactive voice service from the previous interactive voice service. The unit has knowledge of DTMF sequences required for the user to login to next interactive voice service. The session service unit automatically accomplishes a roaming process such that composite applications and services can be achieved across various voice servers.