The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 12, 2013
Filed:
Oct. 08, 2010
Kenton C. Smith, Monroe, NC (US);
Ruben C. Berumen, Miami, FL (US);
Richard T. Mattingly, Charlotte, NC (US);
Jason Daniel Latta, Charlotte, NC (US);
Anurag Amatya, Denver, CO (US);
John A. Curl, Belmont, NC (US);
David Stuart Rietz, Charlotte, NC (US);
Clifford Todd Barnett, Charlotte, NC (US);
Kenton C. Smith, Monroe, NC (US);
Ruben C. Berumen, Miami, FL (US);
Richard T. Mattingly, Charlotte, NC (US);
Jason Daniel Latta, Charlotte, NC (US);
Anurag Amatya, Denver, CO (US);
John A. Curl, Belmont, NC (US);
David Stuart Rietz, Charlotte, NC (US);
Clifford Todd Barnett, Charlotte, NC (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
A system and method of determining a recommended location for performing a work function is provided. In some examples, the system and method may include receiving a plurality of process criteria, such as hours of operation associated with the work function, type of work performed, skill set desired, language skills desired, and the like. The system and method may further include receiving a plurality of provider attributes, such as languages spoken, knowledge base/skill set, flexibility of staffing, and the like. One or more recommended locations for performing the work function may be determined based on the business and provider attributes.