The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 19, 2013
Filed:
Dec. 21, 2009
Jonathan E. Schaff, San Leandro, CA (US);
Dominick Mangiardi, Fremont, CA (US);
Cory Yang, Fremont, CA (US);
Brian Patrick Hulett, Overland Park, KS (US);
James D. Kirby, San Mateo, CA (US);
Jonathan E. Schaff, San Leandro, CA (US);
Dominick Mangiardi, Fremont, CA (US);
Cory Yang, Fremont, CA (US);
Brian Patrick Hulett, Overland Park, KS (US);
James D. Kirby, San Mateo, CA (US);
Sprint Communications Company L.P., Overland Park, KS (US);
Abstract
A method for distributing incoming telephone calls among inbound links of a service platform is provided. First information is accumulated regarding routing of the incoming telephone calls during a previous time period to the inbound links of the service platform by a network call processor. Second information including a number of the inbound links of the service platform allocated to the network call processor for a future time period is generated based on the first information. A number of the incoming telephone calls are routed to the inbound links of the service platform during the future time period based on the second information.