The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 12, 2013
Filed:
Oct. 13, 2009
Lisa Seacat Deluca, Research Triangle Park, NC (US);
Itzhack Goldberg, Research Triangle Park, NC (US);
Ohad Greenshpan, Research Triangle Park, NC (US);
Boaz Mizrachi, Research Triangle Park, NC (US);
Lisa Seacat Deluca, Research Triangle Park, NC (US);
Itzhack Goldberg, Research Triangle Park, NC (US);
Ohad Greenshpan, Research Triangle Park, NC (US);
Boaz Mizrachi, Research Triangle Park, NC (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
An apparatus, system, and method are disclosed for retaining email response time trends. A send module determines a send time, the time that a user sends an email message to a recipient. A receive module determines a receive time, the time that the user receives a response from the recipient. A response time module determines a response time that corresponds to the email message based on an elapsed time between the send time and the receive time. A content identifier module determines a content identifier for the email message. A trend module determines a response time trend that corresponds to the recipient and the content identifier based on the response time and on a plurality of previous response times of the recipient. The plurality of previous response times correspond to a plurality of previous email messages between the user and the recipient that match the content identifier.