The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 29, 2013
Filed:
Sep. 02, 2005
Lucas Merrow, North Andover, MA (US);
Alexandra Drane, San Francisco, CA (US);
John Kroeker, Hamilton, MA (US);
Oleg Boulanov, Beverly, MA (US);
Nasreen Quibria, Boston, MA (US);
Michael R. Robinson, Salem, MA (US);
Lucas Merrow, North Andover, MA (US);
Alexandra Drane, San Francisco, CA (US);
John Kroeker, Hamilton, MA (US);
Oleg Boulanov, Beverly, MA (US);
Nasreen Quibria, Boston, MA (US);
Michael R. Robinson, Salem, MA (US);
Eliza Corporation, Beverly, MA (US);
Abstract
A system for determining the status of an answered telephone during the course of an outbound telephone call includes an automated telephone calling device for placing a telephone call to a location having a telephone number at which a target person is listed, upon the telephone call being answered, initiating a prerecorded greeting which asks for the target person and receiving a spoken response from an answering person and a speech recognition device for performing a speech recognition analysis on the spoken response to determine a status of the spoken response. If the speech recognition device determines that the answering person is the target person, the speech recognition device initiates a speech recognition application with the target person.