The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 29, 2013
Filed:
Jul. 17, 2008
Paritosh Bajpay, Edison, NJ (US);
Roberta Bienfait, Norcross, GA (US);
Mojgan Dardashti, Holmdel, NJ (US);
Jackson Liu, Middletown, NJ (US);
Timothy Plattner, Westfield, NJ (US);
Zhiqiang Qian, Holmdel, NJ (US);
Michael John Zinnikas, North Brunswick, NJ (US);
Paritosh Bajpay, Edison, NJ (US);
Roberta Bienfait, Norcross, GA (US);
Mojgan Dardashti, Holmdel, NJ (US);
Jackson Liu, Middletown, NJ (US);
Timothy Plattner, Westfield, NJ (US);
Zhiqiang Qian, Holmdel, NJ (US);
Michael John Zinnikas, North Brunswick, NJ (US);
AT&T Intellectual Property I, L.P., Atlanta, GA (US);
Abstract
A method and apparatus for providing automated processing of a switched voice alarm on a switched and/or Internet Protocol (IP) network are disclosed. For example, the method receives an alarm associated with a switched voice service, and retrieves a Local Routing Number (LRN) or Primary Inter-exchange Carrier (PIC) information from a switch serving a call associated with a caller's telephone number. The method determines if the alarm is due to one or more service degradations, and notifies a work center responsible for one or more of the service degradations if the alarm is due to the one or more service degradations.