System and method for using failure casting to manage failures in computer systems

Abstract

A system and method for using failure casting to manage failures in a computer system. In accordance with an embodiment, the system uses a failure casting hierarchy to cast failures of one type into failures of another type. In doing this, the system allows incidents, problems, or failures to be cast into a (typically smaller) set of failures, which the system knows how to handle. In accordance with a particular embodiment, failures can be cast into a category that is considered reboot-curable. If a failure is reboot-curable then rebooting the system will likely cure the problem. Examples include hardware failures, and reboot-specific methods that can be applied to disk failures and to failures within clusters of databases. The system can even be used to handle failures that were hitherto unforeseen—failures can be cast into known failures based on the failure symptoms, rather than any underlying cause.