The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 15, 2013

Filed:

Jun. 06, 2007
Applicants:

Brand C. Kvavle, Tigard, OR (US);

James D. Watson, Duluth, GA (US);

Neal A. Hofmann, Portland, OR (US);

David W. Behner, Portland, OR (US);

Louis A. Ashford, Aloha, OR (US);

Inventors:

Brand C. Kvavle, Tigard, OR (US);

James D. Watson, Duluth, GA (US);

Neal A. Hofmann, Portland, OR (US);

David W. Behner, Portland, OR (US);

Louis A. Ashford, Aloha, OR (US);

Assignee:

Steelcase Inc., Grand Rapids, MI (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/30 (2006.01); G06F 3/041 (2006.01);
U.S. Cl.
CPC ...
Abstract

A method and apparatus for diagnosing causes of a malfunction of an electronic whiteboard that includes a white-board surface, the method comprising the steps of linking a remote computer that includes a remote display to the electronic whiteboard from a remote location, interacting with the whiteboard surface to generate X and Y coordinates associated with surface activity, transmitting at least one of the X and Y coordinates associated with the surface activity to the remote computer, displaying at least a subset of the at least one of X and Y coordinates via the remote display and examining the at least a subset of the at least one of X and Y coordinates via the remote display to ascertain the cause of a board malfunction.


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