The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 15, 2013
Filed:
Oct. 30, 2006
Parameswaran Kumarasamy, San Jose, CA (US);
Soumya Kalahasti, Fremont, CA (US);
Prasad Miriyala, Union City, CA (US);
Manjunath Bangalore, San Jose, CA (US);
Parameswaran Kumarasamy, San Jose, CA (US);
Soumya Kalahasti, Fremont, CA (US);
Prasad Miriyala, Union City, CA (US);
Manjunath Bangalore, San Jose, CA (US);
Cisco Technology, Inc., San Jose, CA (US);
Abstract
In one embodiment, a method is provided, including: initiating an interactive voice response (IVR) session between a first endpoint and an IVR system over an IP network; establishing a first media path between the first endpoint and a second endpoint; establishing a second media path between the first endpoint and the IVR system; and receiving at the IVR system a notice of a telephony event from the first endpoint. In another embodiment, a method is provided, including: initiating an interactive voice response (IVR) session between a first endpoint and an IVR system over an IP network; establishing a secure media path between the first endpoint and a second endpoint; and receiving an unsecured notice of a telephony event from the first endpoint.