The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 08, 2013
Filed:
Apr. 30, 2007
Dominic J. Pouzin, Sammamish, WA (US);
Ilana Rae Smith, Frederiksberg, DK;
Shashi Ranjan, Redmond, WA (US);
David Robert Shutt, Seattle, WA (US);
Dominic J. Pouzin, Sammamish, WA (US);
Ilana Rae Smith, Frederiksberg, DK;
Shashi Ranjan, Redmond, WA (US);
David Robert Shutt, Seattle, WA (US);
Microsoft Corporation, Redmond, WA (US);
Abstract
Technologies are described herein for providing a bi-direction e-mail transport between a management ('CRM') server computer and an e-mail server computer. An e-mail connector communicates with a CRM server computer to determine whether any e-mail messages are pending send at the CRM server computer. If any e-mail messages are pending send, the e-mail connector retrieves the e-mail messages from the CRM server computer. The e-mail connector then communicates with an e-mail server computer to send the retrieved e-mail messages to their intended recipients. The e-mail connector may also retrieve e-mail messages from the e-mail server computer and determine whether the e-mail messages are CRM related. If the e-mail messages are CRM related, the e-mail connector is operative to transmit the CRM-related e-mails to the CRM server.