The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 08, 2013
Filed:
Nov. 06, 2008
Arundat Mercy Dasari, Bangalore, IN;
Amit Vikram, Bangalore, IN;
Vineet Kumar Vashishtha, Bangalore, IN;
Sumanta Basu, Bangalore, IN;
Arundat Mercy Dasari, Bangalore, IN;
Amit Vikram, Bangalore, IN;
Vineet Kumar Vashishtha, Bangalore, IN;
Sumanta Basu, Bangalore, IN;
Wipro Limited, Bangalore, Karnataka, IN;
Abstract
A system and method for allocating jobs to an agent is disclosed. In one embodiment, a method for allocating jobs to an agent includes defining, for each job of the jobs, a job type associated with at least one job and at least one sub-step associated with the at least one job, determining eligibility to perform the at least one sub-step by an agent of agents, determining a number of jobs of each job type to be performed by the agent based on the eligibility determination, and automatically generating agent-specific job queues based on the number of jobs.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile