The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 01, 2013
Filed:
Apr. 01, 2009
Jamie Richard Williams, Fleet, GB;
Damian Smith, Epsom, GB;
Marc Calahan, Woodstock, GA (US);
Mark Goodall, Chichester, GB;
Jamie Richard Williams, Fleet, GB;
Damian Smith, Epsom, GB;
Marc Calahan, Woodstock, GA (US);
Mark Goodall, Chichester, GB;
Verint Americas, Inc., Roswell, GA (US);
Abstract
Embodiments of the present invention provides systems and methods for pooled IP recording. An exemplary method of the present invention comprises monitoring a user's logon, associating a communication device to the user, assigning an interface to a recorder associated with the communication device, and recording data from the communication device sent over the interface. Another exemplary method of the present invention comprises detecting a recorder failure and dynamically routing an interface associated with the failed recorder to at least one other recorder.