The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 01, 2013
Filed:
Nov. 30, 2009
Hossein Eslambolchi, Los Altos, CA (US);
John Mccanuel, Bailey, CO (US);
Paritosh Bajpay, Edison, NJ (US);
Arun Kandappan, Morganville, NJ (US);
Hossein Eslambolchi, Los Altos, CA (US);
John McCanuel, Bailey, CO (US);
Paritosh Bajpay, Edison, NJ (US);
Arun Kandappan, Morganville, NJ (US);
AT&T Intellectual Property II, L.P., Atlanta, GA (US);
Abstract
A method includes receiving multiple alarm messages, each being associated with a failure associated with a service feature available within a telecommunication network. A failure rate for a type of failure having a common set of service feature failure characteristics is determined from the alarm messages received. When the failure rate exceeds a threshold, a maintenance ticket is generated automatically.