The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 25, 2012
Filed:
Jun. 28, 2002
Dale W. Malik, Dunwoody, GA (US);
Richard A. Anderson, Alpharetta, GA (US);
Dale W. Malik, Dunwoody, GA (US);
Richard A. Anderson, Alpharetta, GA (US);
AT&T Intellectual Property I, L. P., Atlanta, GA (US);
Abstract
Methods and systems for providing contextual information regarding communication devices and/or services. Profile information relating to a user is stored by a communications manager. Data about a communication for the user may be received from a telecommunications manager in a telecommunications network or from a gateway in a data network. A comparison is made between the profile information and the data about the communication. Based on the comparison, contextual information relating to the communication is presented. The contextual information may be presented while the user participates in the communication. The contextual information may relate to a communication device and/or service used in the communication. The contextual information may relate to a discrepancy between the profile information relating to the user and the originating communication device and/or service. Further, the contextual information may be obtained from a telecom manager in a telecommunications network or from a gateway in a data network.